Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 22jl16 ("Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("Player", "User", "you") who register an account, make a deposit, place a wager, or otherwise interact with the 22jl16 website and associated gaming services accessible at 22jl16.net.

22jl16 is committed to handling your personal data responsibly, transparently, and in accordance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By creating a 22jl16 account or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

2 Who We Are

22jl16 is an online casino and sports betting platform operated for the benefit of Filipino players. The platform offers a wide selection of slots, live casino games, bingo, and sports betting markets, all accessible via 22jl16.net. For the purposes of this Privacy Policy, 22jl16 is the personal information controller responsible for the data collected through the platform.

If you have any questions about how 22jl16 handles your personal data, you may contact us at any time using the details set out in Section 15 of this Policy.

3 Data We Collect

22jl16 collects personal information from you in the following ways: directly when you register an account or interact with the platform; automatically through your use of the platform; and, in limited circumstances, from third-party service providers engaged to support platform operations.

3.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, residential address in the Philippines (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere), email address, and mobile number.
• KYC Verification Documents: Government-issued Philippine ID (SSS, UMID, PhilHealth, driver's licence, or passport), selfie or liveness verification image, and proof of address documents.
• Financial Information: Payment method details required to process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, or USDT. Note that 22jl16 does not store full card numbers — payment processing is handled by PCI-DSS compliant third-party processors.
• Communications: Any messages, queries, or complaints you submit via customer support live chat or email.
• Responsible Gaming Preferences: Deposit limits, session time limits, cooling-off periods, and self-exclusion requests you configure through your account.

3.2 Information Collected Automatically

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage and Behavioural Data: Pages visited, games played, session duration, bet amounts and game outcomes, navigation paths, and feature interactions.
• Geolocation Data: Approximate geographic location derived from your IP address, used to verify eligibility and comply with jurisdictional requirements.
• Cookie Data: Session tokens, authentication cookies, and analytics identifiers. See Section 7 for full details on cookie use.

4 How We Use Your Data

22jl16 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and administer your 22jl16 player account, including verifying your identity and age eligibility (21 years or older, as required under applicable Philippine regulations).
• Platform Operations: To enable you to access and use all features of the 22jl16 platform, including slots, live casino, bingo, sports betting, and the cashier.
• Payment Processing: To process deposits, withdrawals, and refunds via your chosen payment method, and to maintain an accurate transaction history in your account.
• KYC and Compliance: To conduct Know Your Customer verification, prevent underage gambling, detect fraud and money laundering, and comply with applicable Philippine regulatory obligations.
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance with account-related matters via live chat or email.
• Responsible Gaming: To process your responsible gaming tool requests (deposit limits, self-exclusion, cooling-off periods) and monitor your gaming activity for indicators of potentially problematic behaviour.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, bonus abuse, account takeover attempts, and other prohibited conduct as defined in the Terms and Conditions.
• Platform Improvement: To analyse aggregated usage data and improve the design, performance, and content of the 22jl16 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates by email or in-platform notification, where you have provided your consent to receive such communications. You may withdraw marketing consent at any time via your account settings.
• Legal and Regulatory Compliance: To fulfil obligations imposed by Philippine law, including responding to lawful requests from regulatory authorities such as PAGCOR and law enforcement agencies.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 22jl16 processes your personal information on one or more of the following lawful bases:

• Contractual Necessity: Processing that is necessary to perform the contract between you and 22jl16 — including account registration, payment processing, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC obligations, anti-money laundering requirements, and reporting obligations to regulatory authorities.
• Legitimate Interests: Processing necessary for 22jl16's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics — where these interests are not overridden by your privacy rights.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

22jl16 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below, and only with parties who are contractually bound to handle your data with appropriate confidentiality and security standards.

6.1 Service Providers

We share personal data with third-party service providers who process data on our behalf to support platform operations. These include:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and card network processors (Visa, Mastercard) for the purpose of processing deposits and withdrawals.
• KYC and Identity Verification Partners: Licensed identity verification providers engaged to conduct document verification and liveness checks as part of the KYC process.
• Game Content Providers: Third-party game studios and live dealer platform operators whose games are made available on 22jl16. These providers may receive limited technical data (such as session tokens) necessary to operate games correctly.
• Customer Support Technology: Live chat and ticketing platform providers used to deliver customer support services.
• Analytics Providers: Aggregated, anonymised usage analytics tools used to measure platform performance.

6.2 Regulatory and Legal Disclosure

22jl16 may disclose personal data to Philippine government authorities, regulatory bodies (including PAGCOR), or law enforcement agencies where required by applicable law, court order, or regulatory directive. In such cases, 22jl16 will disclose only the minimum information necessary to comply with the legal obligation.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 22jl16's assets, personal data held by 22jl16 may be transferred to the successor entity. You will be notified of any such transfer via a notice on the 22jl16 platform or by email.

7 Cookies & Tracking Technologies

22jl16 uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players interact with our services. A cookie is a small text file stored on your device by your browser when you visit a website.

7.1 Types of Cookies Used

You may manage your cookie preferences at any time through the cookie settings panel accessible in the footer of the 22jl16 platform. Please note that disabling essential cookies will prevent you from logging into your account. 22jl16 does not use cookies to track your activity across unrelated third-party websites.

8 Data Security

22jl16 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• TLS Encryption: All data transmitted between your browser and the 22jl16 platform is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Password Hashing: Account passwords are never stored in plain text. They are hashed using a strong one-way cryptographic algorithm before storage.
• Access Controls: Access to personal data within 22jl16's internal systems is restricted on a strict need-to-know basis, with role-based access controls and audit logging.
• Payment Security: Full payment card details are handled exclusively by PCI-DSS certified payment processors. 22jl16 does not store raw card numbers on its own infrastructure.
• Intrusion Detection: 22jl16 operates continuous monitoring systems to detect and respond to suspicious activity, including attempted account takeovers and unauthorised data access.
• Regular Security Reviews: 22jl16's security posture is reviewed regularly by our internal security team.

While 22jl16 takes all reasonable steps to protect your data, no method of internet transmission or electronic storage is completely secure. In the event of a data breach that affects your personal data and poses a risk to your rights, 22jl16 will notify you and the relevant Philippine authority in accordance with the Data Privacy Act of 2012.

9 Data Retention

22jl16 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identified or identifiable individual.

10 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of the personal data 22jl16 holds about you:

• Right to Be Informed: The right to be informed about how your personal data is collected and used — which is the primary purpose of this Privacy Policy.
• Right to Access: The right to request a copy of the personal data 22jl16 holds about you, together with information about how it is processed.
• Right to Correction: The right to request the correction of inaccurate or incomplete personal data in your 22jl16 account. Many corrections can be made directly via your account profile settings.
• Right to Erasure: The right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations.
• Right to Object: The right to object to the processing of your personal data where processing is based on 22jl16's legitimate interests, particularly in relation to direct marketing communications.
• Right to Data Portability: The right to receive a copy of certain personal data you have provided to 22jl16 in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please submit a written request to our Data Privacy Officer at [email protected]. 22jl16 will respond to all data rights requests within 30 days of receipt. We may request identity verification before processing your request to ensure we do not disclose data to an unauthorised party.

11 International Data Transfers

Some of the third-party service providers engaged by 22jl16 — including certain game content providers and technical infrastructure suppliers — may process personal data on servers located outside the Philippines. Where personal data is transferred internationally, 22jl16 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act of 2012.

Such safeguards may include contractual data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, and/or reliance on the recipient country's adequacy status where applicable. If you wish to obtain further information about the safeguards applicable to any specific international data transfer, please contact us at [email protected].

12 Children's Privacy

The 22jl16 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. 22jl16 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the 22jl16 platform.

If 22jl16 becomes aware that personal data has been collected from an individual under the age of 21, that data will be deleted immediately and the associated account will be permanently closed. Parents or guardians who believe that a minor has created a 22jl16 account should contact us immediately at [email protected].

13 Third-Party Links

The 22jl16 platform may contain links to third-party websites or services — for example, links to payment provider portals or regulatory authority websites. 22jl16 is not responsible for the privacy practices or content of any third-party website. When you navigate to a third-party site, that site's own privacy policy governs the collection and use of your data. We encourage you to review the privacy policies of any third-party sites you visit.

14 Policy Updates

22jl16 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will publish the updated Policy on this page with a revised "Last Updated" date and, where practicable, notify registered players via email or an in-platform notification.

Your continued use of the 22jl16 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the platform and may request account closure in accordance with the Terms and Conditions.

This Privacy Policy was last reviewed and updated on January 1, 2026.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 22jl16 handles your personal data, please contact our Data Privacy Officer using the details below:

Our Data Privacy Officer is available to respond to all data-related enquiries. We aim to acknowledge all requests within 3 business days and to resolve them within 30 days. For urgent account security matters, please use the live chat feature available directly on the 22jl16 platform for the fastest response.